FAQs

Ordering

How long does shipping take?

2-7 days production + 5-10 days shipping = 7-17 business days total.

Can I cancel my order?

Do you ship internationally?

No, we currently ship to US addresses only.

What if my item doesn't fit?

Check our size guide before ordering. We cannot accept returns for sizing issues as items are custom-made.

Will colors look exactly like on my screen?

Colors may vary slightly due to different monitors and printing processes.

What materials do you use?

High-quality cotton blends and premium fabrics. Specific details on each product page.

Can I return items?

Only defective, damaged, or incorrectly shipped items. No returns for change of mind.

How do I report a problem?

Email support@bluski.us within 7 days with photos of the issue.

Do I need an account to order?

Yes, you need an account to checkout.

What payment methods do you accept?

Major credit cards, PayPal, and other methods shown at checkout.

Is my payment secure?

Yes, all payments are processed through secure, encrypted systems.

How can I contact customer service?

Email support@bluski.us – we respond within 24-48 hours.

Where is BLU SKI located?

We’re an India-based design company serving US customers through printing partners.